Transition of business to outsourcing model
Generally transition takes around 90 to 180 days to complete and achieve all the benefits of Accounts Outsourcing. Here are some of the points which would help in effective transition to outsourcing model:
Communication: To communicate with the End client and knowing the requirements of the client.
Communication before transition:
Rayvat Accounting team shall explain the transition methodology and give the required information to the customers to make them ready for transition. It is more focused on convincing the clients for smooth transition to new systems and process. It effectively communicates need for change.
Post transition Communication:
Post transition communication seeks to get input/feedback from the client and devise the strategies to help the client to smoothly adopt the new system.
A checklist should be developed to help in conducting client service interviews. The findings of client service interview would be well documented in order to ensure that we completely understand the client requirements and cater them according to their needs.
Additional Service Benefits Explaining the client of the additional services Rayvat Accounting shall provide in addition to the services which the customer used to get previously. For e.g., Additional reports which we can generate for the clients which can be used by client to have a better decision about his business.
Training: Proper training would be given to the end client to help the client to get accustom to the outsourcing methodology.
Service Level Agreements: Rayvat Accounting would sign a Service Level Agreement with the end client to ensure that the roles and responsibility of the client and Rayvat Accounting are well defined. It seeks to have all the client expectations in Service Level Agreements.
Take Over: The team would take over the work from the staff of previous accountant in phased manner and handle it over to the Indian Transition team.
Feedback: Constant feedback would be taken from the client to ensure that the client is satisfied with the services.
Ticket raising and Support: Transition team can raise a ticket and support question for the team in United States on behalf of the client.
Quality Control: The information provided to the client would be routed through the transition team in united states providing a two way review of the information sent to the client.
Audit: They shall perform a regular check the ledgers to ensure that the accounts are error free.
You can view more about our outsourcing methodology.We at Rayvat Accounting Specialize in Accounting and Bookkeeping leveraging on cost difference between India and developed countries like Australia and United States.